Return Policy

Built for spaces that matter. Returnable if it’s not right for yours.
Our standards are high — and so are yours. If something falls short, we’ll resolve it without friction.

30-Day Window

You may return any eligible item within 30 days of delivery for a full refund. All returns must be received in original condition, unused, and in original packaging.
To begin, contact our support team for a return authorization and detailed instructions.

Condition Standards

Returned items must be:

  • Unused
  • Unaltered
  • In original packaging
  • With all tags and inserts intact

Any item received damaged, worn, or altered will be returned to the sender at their expense.

Refund Timeline

Once we receive and inspect your return, you’ll be notified by email.
Approved refunds will be credited to your original payment method within 14 business days.

Shipping Notes

Original shipping charges are non-refundable. Return shipping costs will be deducted from your refund unless the return is due to our error (e.g., incorrect or damaged item).

Exchanges

If you receive an item that arrives damaged or defective, we’ll gladly exchange it for the same piece.
Simply email us at support@verphoria.com and ship the item to our studio address — we’ll take it from there.